Versatile right of way professional with a customer service-based focus; skilled in communication, public contact/client relations, contract negotiations, and time management.  Successful in building client relations, developing files, tracking progress, utilizing various computer systems and programs while maintaining a focus on end results.

 

 

 

Consultant Engineering Incorporated, Phoenix, AZ

Senior Right of Way Agent                                                                                                      12/14 – Present

Responsibilities

·                                                                                                                                                                                                                                                                                                          Responsible for the acquisition of 28 residential parcels needed for the 202 South Mountain Freeway Project on behalf of ADOT. Prepared all Offer packages, conducted interviews and presentations with property owners either in person, by phone, email, or certified mail.

·                                                                                                                                                                                                                                                                                                          Responsible for relocating all residential displacees, preparing Benefit Determinations for both owner occupants, and tenants of rental properties. Conducted DS&S inspections, consistently maintained electronic and hard copy files for all parcels, and completed all tasks assigned by the client in a timely manner.

·                                                                                                                                                                                                                                                                                                          Currently working on the relocation of 13 business tenants in two commercial warehouses also needed for the South Mountain Freeway Project. Responsible for conducting business interviews, presenting all appropriate documents and notices, taking down an accurate inventory for moving bids, taking photos, and providing advisory services.

·                                                                                                                                                                                                                                                                                                          Ensuring that all displacees are treated fairly in accordance with the Uniform Act, and maintaining an ethical standard through client communication.

 

FedEx Ground, Phoenix, AZ11/13 – 1/14

FedEx Express, Tempe, AZ2/14 – 11/14

Courier

Responsibilities:

·                                                                                                                                                                                                                                                                                                          Responsible for the timely delivery and pick up of scheduled packages on several given routes. Worked independently for 12 to 14 hours a day with a heavy work load during the peak delivery season.

·                                                                                                                                                                                                                                                                                                          Maintained and mapped several different routes according to address by memory.

·                                                                                                                                                                                                                                                                                                          Upheld the FedEx standard of customer service with integrity, while also working and learning in a fast paced environment.

·                                                                                                                                                                                                                                                                                                          Streamlined the heaviest route, 914, with great success, improving both delivery times and staffing levels while maintaining a high level of customer satisfaction.

 

Universal Field Services, Phoenix, AZ5/12 – 6/13

Relocation and Acquisition Agent

Responsibilities:

·                                                                                                                                                                                                                                                                                                          Real Estate Specialist: Property management services including managing property acquired by municipalities, weekly property inspections, coordination with maintenance contractors and utility management, and related duties on over 150 parcels.

·                                                                                                                                                                                                                                                                                                          Relocation Specialist: Worked on the Valley Metro Light Rail Extension project in Mesa as a Right of Way Agent. Main responsibilities included assisting in the relocation of tenants and businesses for 93 parcels over a 3.1 mile corridor under the requirements of the Federal Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970.

·                                                                                                                                                                                                                                                                                                          Government Survey: Worked in the field with City of Phoenix Surveyors on the Broadway Road widening project between 17^th Avenue and 27^th Avenue. Responsible for documenting the staking of new Right of Way, Temporary Construction Easements, and acquired property. Communicated with property owners as a designated agent on behalf of the city.

 

 

 

So LLC, Phoenix, AZ

Sales and Delivery Driver10/09 – 4/12

Responsibilities:

•                                                                                                                                                                                                                                                                                                   Renting and selling wedding dresses.
•                                                                                                                                                                                                                                                                                                   Loading a truck carefully with delicate supplies, driving to events for shows, events, and weddings.
•                                                                                                                                                                                                                                                                                                   Talking to clients, or potential clients, and breaking down events when finished.

 

 

Century 21 Metro Alliance 2/06 – 5/08

Real Estate Agent

Responsibilities:

·                                       Listing and selling of real property in the metro Phoenix area.

·                                       Diligent attention to contractual obligations through communication, appointment setting, and networking.

 

Achievements:

·                                       Rookie Salesman of the year for the Maricopa office.

·                                       Exceeded despite the foreclosure market.

 

 

Education and Academic Credentials

Westford Real Estate College, Arizona

Real Estate License # SA574956000

 

 

Professional Affiliations

International Right of Way Association2015

Chapter 28 Member # 792655

 

Notary Public 2015-2019

State of Arizona

 

Bob Helmandollar, Broker, Appraiser
Consultant Engineering Inc.
(602) 370-1430 cell
(480) 993-3377 home

 

Chris Banks, Right of Way Agent and Current IRWA Chapter 28 President

Consultant Engineering Inc.

(602) 677-9331 cell

 

Wilfred Valles, Senior Right of Way Agent

Consultant Engineering Inc.

(505) 238-2943 cell